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Inspiring Confidence

Customers rank Intermec best in its class for technical expertise, market expertise, customer service and support, according to a global survey of end-users by Venture Development Corp., a leading technology market research and strategy firm. We take great pride in providing industry-leading support for all our hardware and software solutions.

If you are unable to locate the support information you are looking for, please contact Customer Support: 1-800-755-5505.

  • Support Portal
    Support Portal »
    Browse the knowledge base, find answers to frequently asked questions, or submit a support ticket online. 
  • Manuals
    Manuals »
    Retrieve user manuals, quick start guides, programming/software manuals, accessory manuals and other supplemental documentation.
  • Downloads
    Downloads »
    Find the appropriate download such as firmware, drivers, and software utilities for your product.
  • Returns and Repairs
    Returns and Repairs »
    Find Intermec's product warranty and return policy. Access the Return Authorization (RA) form and the online repair status system to check a repair status.

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